For 21+ only

Responsible Gaming —
Enjoy safely

solotbaje believes that entertainment is truly enjoyable only when it is experienced in a controlled and mindful way. Your protection is our highest priority.

Our Commitment

Why is responsible gaming important?

Online betting and casino gaming is a form of entertainment — it should never be a reliable source of income. solotbaje always wants every player to play at their own convenience, within a set budget and entirely of their own free will.

Responsible gaming means you know when to play, how much to play and when to take a break if needed. On this page we will tell you about all the tools, information and support that solotbaje has prepared for you.

Remember: gambling is a choice — not an obligation. We are here with you to make sure that choice always stays enjoyable.

Important Warning

If you find yourself in any of the following situations, contact our 24/7 live chat support immediately:

  • Spending more money than your budget allows
  • Placing more bets to recover lost money
  • Unable to stop playing
  • Family life or career is being affected
  • Playing to relieve stress
Protection Tools

Our responsible gaming features

solotbaje has various tools and measures in place to give you a safe and controlled experience.

Set a Deposit Limit

You can set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period.

Deposit Control

Time-Out and Breaks

Take a time-out for any period from 24 hours to 30 days. During this time you will not be able to log in or place bets — a complete break is guaranteed.

Temporary Pause

Self-Exclusion

If you need a long-term break, choose self-exclusion. Your account can be kept closed for 6 months to 5 years. During this time you will not be able to attempt to open a new account.

Long-Term Protection

Set a Bet Limit

Set a maximum limit on a single bet or on the total amount bet within a given period ahead of time. This reduces the risk of placing larger bets on a sudden impulse.

Bet Control

24/7 Bangla Support

For any problem or concern, our live chat support team is always by your side. Speak in Bengali and get help easily. You can also email: [email protected]

Round-the-Clock Support

21+ Age Verification

solotbaje strictly prohibits participation by anyone under 21 years of age. Age is verified at the time of account creation and an account may be suspended if there is any suspicion.

Age Limit
Stay Alert

Signs of problem gambling

If any of the following signs appear in you or someone close to you, it is important to take them seriously. Responsible gaming means knowing yourself.

Remember — acknowledging a problem is the first step toward solving it. The solotbaje support team will help you without any judgement.

01
Placing more bets to recover lost money

"Just a little more and maybe I can win it back" — this mindset is a clear sign of a problem.

02
Spending beyond your budget

Playing by going beyond your set limit — borrowing money or dipping into savings.

03
Hiding your gambling

Concealing the truth about online betting from family or friends.

04
Playing to relieve stress

Using gaming as a coping mechanism to relieve anxiety or depression.

05
Neglecting daily responsibilities

Spending too much time playing while avoiding work, studies or family duties.

06
Unable to stop playing

The feeling of not being able to stop even when you want to — this is a direct sign of addiction.

Take Action

Steps to take for help

If you feel there is a problem, act quickly. These simple steps will help you get back on a safe path.

1

Assess yourself

Honestly reflect on your recent playing habits, spending and state of mind. Compare them against the signs listed above.

2

Set a limit or time-out

Activate a deposit limit or time-out from your account settings. It will take effect immediately.

3

Talk to support via live chat

Our trained support team is active 24/7 in Bengali. You can request self-exclusion or account closure.

4

Choose self-exclusion

If you need a long-term break, choose self-exclusion. Any attempt to open a new account while exclusion is active will come to our attention.

5

Talk to someone you trust

Speak openly with a family member or friend. You can also seek help from a professional counsellor.

6

Contact us by email

If you wish to make a written request, send an email to [email protected]. We will respond promptly.

Age Protection

Protecting minors

solotbaje is for persons aged 21 and above only. We strictly follow this policy and investigate any suspicious account.

If there are underage members in your household, follow the precautions below:

  • Do not share your account details (login and password) with anyone else.
  • Always log out after use.
  • Keep a password or PIN lock on your device.
  • Avoid saving passwords in the browser.
  • Never attempt to open an account in the name of a minor — this is strictly prohibited.

If any account seems suspicious or you become aware of an underage person playing, contact us immediately.

21+ only

"For persons aged 21 and above only. Gambling is for entertainment — not an alternative to income."

Good Advice

Tips for playing safely

Set your budget in advance

Decide how much money you will spend before you start playing. This amount should be something whose loss will have no impact on your daily life.

Track your time

Keep an eye on how much time you are spending playing. Taking regular breaks after long playing sessions is good for your mental health.

Do not bet on impulse

Avoid placing bets when you are angry, sad, frustrated or excited. It is hard to make good decisions in that state.

Do not play while under the influence

Placing bets while under the influence of substances can lead to dangerous decisions. Play with a clear and alert mind.

Gaming is for entertainment only

Do not think of online betting as a source of income. It is entertainment — just like spending money on watching a film or travelling.

Withdraw your winnings

When you win, withdraw some of the money. Avoid the tendency to put all winnings back into bets. At solotbaje the minimum withdrawal amount is ৳500.

FAQ

Questions about responsible gaming

After logging in to your account, go to the Settings section and set a deposit limit under the "Responsible Gaming" option. You can choose a daily, weekly or monthly limit. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period. Contact us via live chat for any assistance.

Self-exclusion means completely closing your account for a set period. You can choose a period of 6 months to 5 years. While exclusion is active, it will not be possible to log in, place bets or make deposits. If you attempt to open a new account during this period, we will close it. To request self-exclusion, contact us via live chat or at [email protected].

A time-out is a short-term break (24 hours to 30 days) — to rest for a while or reassess yourself. Your account is automatically reactivated when the period ends. Self-exclusion is a long-term measure (6 months to 5 years) that applies in cases of serious problems. It is deliberately difficult to cancel before the period ends.

No. The minimum age to participate at solotbaje is 21. Anyone who is 18, 19 or 20 years old cannot open an account or play on this platform. Providing false information during age verification can create legal problems and the account will be permanently closed.

Yes. If you believe a family member is engaging in problematic online betting, you can let us know at [email protected]. We will review that account. However, please note that we cannot share complete account details with a third party. The most effective approach is to encourage that person to self-exclude.

Yes, many health experts around the world recognise problem gambling as a behavioural addiction. It is not a weakness of character — it is a mental health condition that can be overcome with the right support. There is nothing to be ashamed of. Seeking help is proof of courage.

Come to solotbaje for
a safe experience

We are committed to responsible gaming and we stand by you. Enjoy our games and services safely.

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Need help?

Our Bengali-speaking support team is ready on 24/7 live chat.

Contact by email

[email protected] — write to us and we will reply.

Learn more

Terms and Conditions and About Us.