solotbaje Terms and Conditions

General Overview

solotbaje (hereafter "Platform", "we" or "our") is an online betting and casino service provider operating for players in Bangladesh. These terms and conditions ("Terms") apply to the solotbaje website, mobile version and all related services.

When you access our website, create an account, or use any of our services, you become legally bound by these Terms. If you disagree with any part of these Terms, you are requested not to use our platform.

We reserve the right to modify or update these Terms at any time. For significant changes, a notice will be sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the new Terms.

Registration Terms

To open an account and use the services on solotbaje, you must meet the following conditions:

• You must be at least 21 years of age (for 21+ only).
• You must create the account in your own name and for yourself.
• Each person may operate only one account.
• All information provided at the time of registration must be accurate, complete and up to date.
• You are solely responsible for keeping your account password secure.
• You may use this service only if you are not subject to any legal restrictions.

We may request identity verification (KYC) at any time. Failure to provide the required documents may result in the account being temporarily or permanently suspended.

Prohibited Users

The following categories of persons may not use our platform:

• Any person under the age of 21.
• Anyone whose account has previously been closed for any reason.
• Employees, partners of solotbaje or their immediate family members.
• Those who have placed themselves on a voluntary self-exclusion list.

Account Security and Responsibility

You are responsible for all activity on your account. Keep your login details (username and password) confidential and do not share them with any third party. If you believe there has been unauthorised access to your account, notify our support team immediately.

Closing Your Account

You may request to close your account at any time via live chat. Before the account is closed, all pending bets will be settled and any remaining balance (subject to applicable conditions) will be returned.

We reserve the right to suspend or close an account for any of the following reasons:

• In the event of a breach of these Terms.
• If fraud or fraudulent activity is suspected.
• If money laundering or other illegal activity is suspected.
• If an attempt is made to exploit any technical vulnerability in our system.
• In the case of operating multiple accounts.

Deposit Rules

For depositing funds on solotbaje, we support bKash, Nagad, Rocket and bank transfer methods. The minimum deposit amount is ৳300 — applicable for each method.

• Deposits must be sent from a registered payment account in your own name.
• Deposits via third parties are not accepted.
• Betting with credit cards or borrowed money is prohibited.
• Deposit confirmation is generally instant; contact support if there is a delay.

Withdrawal Rules

The minimum withdrawal amount is ৳500. The withdrawal process is generally completed within 15 minutes to 2 hours.

• Withdrawals may only be made to a verified payment account.
• Before withdrawing bonus funds, the specified wagering requirement must be met.
• Withdrawals may be delayed if identity verification is not completed.
• We reserve the right to temporarily suspend a withdrawal if suspicious activity is detected.
• Withdrawals can be made via bKash, Nagad, Rocket or bank transfer.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus giving a total balance of ৳2,000; or depositing ৳12,000 will earn the maximum ৳5,000 bonus for a total of ৳17,000.

To withdraw this bonus, a 15x wagering requirement must be met. This means you must place bets equal to the bonus amount multiplied by 15 before a withdrawal becomes possible.

VIP Program Cashback

The solotbaje VIP program has four tiers, each with a weekly cashback:

• Bronze: up to 0.3% cashback per week.
• Silver: up to 0.6% cashback per week.
• Gold: up to 0.9% cashback per week.
• Platinum: up to 1.2% cashback per week.

Players can be promoted to a higher tier based on their activity.

General Bonus Terms

• Each promotion has a specific validity period; expired bonuses are cancelled.
• If a bonus is claimed using multiple accounts or by fraudulent means, the bonus will be cancelled and the account closed.
• We reserve the right to modify or withdraw any bonus offer at any time.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.

General Rules for Placing Bets

All bets on solotbaje are placed at the player's own discretion and at their own risk. Once a bet is confirmed, it cannot be amended or cancelled unless we declare it void due to a technical error.

• Bets must be placed only from your own account.
• If the outcome of an event is already known, any bet placed on that event will be considered void.
• We reserve the right to cancel bets placed at incorrect odds resulting from a system error.
• We may cancel bets on events where suspected match fixing is involved.

Sports Betting

For betting on cricket (including BPL, IPL, T20 World Cup), football, kabaddi and other sports events, the rules of the relevant sporting body apply.

Casino Games

For participating in slots, live casino and other games, the rules of the relevant game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, PG Soft and others) also apply. The individual rules for each game can be found in the game lobby.

• Creating or operating an account using another person's identity.
• Creating or operating multiple accounts.
• Abusing the bonus system or bonus arbitrage.
• Placing bets using software, bots or automation tools.
• Attempting to hack our system or send viruses or malicious code.
• Attempting to launder money or route illegal funds through our platform.
• Manipulating the betting system in collusion with other users.
• Rude, threatening or abusive behaviour towards our staff.
• Exploiting any technical vulnerability of the platform.

Collection of Personal Information

We collect and process your personal information solely for the purpose of operating our services, verifying identity and meeting legal obligations. We never sell your personal information to third parties.

Our platform uses SSL encryption technology to keep your data secure. To learn more about data protection, please read our Privacy Policy.

Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies can be controlled from your browser settings, however disabling cookies may cause some features to not work properly.

Self-Exclusion and Setting Limits

solotbaje places the highest importance on responsible gaming. You may:

• Set daily, weekly or monthly deposit limits.
• Take a cooling-off break from the platform for a specified period.
• Apply for a long-term voluntary self-exclusion.

To learn more, read our Responsible Gaming Guide or contact us via 24/7 live chat.

Remember: gambling is for entertainment, not as a source of income. Do not bet beyond your means.

Nature of the Service

All services of solotbaje are provided on an "as is" basis. We do not guarantee uninterrupted availability of the platform. The service may be temporarily unavailable due to maintenance, technical issues or external factors.

Liability for Losses

solotbaje bears no liability for the following:

• Financial losses arising from a user's betting decisions.
• Bets lost due to internet disconnection.
• Losses from third-party access to an account due to user negligence.
• Service disruption caused by factors beyond our control (natural disasters, cyberattacks).

Third-Party Content

Our platform includes products from third-party game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). The rules of the respective provider apply to the functionality and outcomes of these games.

How to File a Complaint

If you have any complaint or dispute, please first contact us via our 24/7 live chat support or by email at [email protected]. Our support team will attempt to resolve your issue as quickly as possible.

Please provide the following information when submitting a complaint:

• The registered email address of your account.
• The date and time of the incident (BST, UTC+6).
• The relevant transaction or bet ID.
• A detailed description of the issue.

Appeal Process

If a resolution is not reached at the first stage, you may appeal to senior management level. Every complaint will be reviewed honestly and impartially.

Changes to Service

We reserve the right to change, add, or remove our services, game listings, odds, or other features at any time. solotbaje is not obligated to provide any compensation for such changes.

Entire Agreement

These terms and conditions, the privacy policy, and the responsible gambling guidelines together form the entire agreement between solotbaje and the user. No verbal or other written understanding shall apply in place of this document.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

Contact

Contact us for any questions regarding these terms and conditions:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

These terms and conditions were last updated in January 2026. Previous versions are no longer applicable. solotbaje reserves the right to make minor changes at any time without notice; registered users will be informed of significant changes.